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Release notes byAnnounceKit

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Fix
3 years ago

Etsy Missing Shipping/Billing Address Names

When viewing an order in Veeqo from Etsy if an order has more than one space between characters the rest of the name in Shipping/Billing address will be cut off. e.g. Mr J Sylicious would read Mr J. Now we put everything after the second space in the Surname field.

logo-etsy.png

For more information check out This Guide

Avatar of authorMatt Warren
Improvement
3 years ago

Send Stock Changes To "Non Visible Individual" Magento Listings

Some products are not to be visible on the Magento eCommerce site for customers to purchase. However, there are some situations where orders can still be placed for these items e.g. Magento POS.

Veeqo will send stock changes to these hidden listings so stock will be represented accurately as long as their Status is set to Enabled on Magento.

Screen Shot 2019-04-30 at 09.01.14.png

For more information check out This Guide

Avatar of authorMatt Warren
Fix
3 years ago

Can Not Create Request After Deleting Refund Quantity

When creating a Return/Refund Request if the Refund Quantity is deleted and then replaced with a 0 the request could not be saved.

To create a new Return/Refund Request hit Return Request in the Order Breakdown of any order.

deletenumber.gif

For more information on how Returns/Refunds check out This Guide

Avatar of authorMatt Warren
new
3 years ago

Show In Transit For Warehouse Transfer (Beta)

When performing a Stock Transfer to another physical warehouse you can see the quantity of stock to be Booked Out and Booked In.

If you would like to try out the Beta for Warehouse Transfer please fill in This Form

Screen Shot 2019-04-26 at 08.51.45.png

For more information on how Warehouse Transfer works check out This Guide

Avatar of authorMatt Warren
Improvement
3 years ago

Faster Customer Search

When searching for a customer to create a new order or in Settings>Customers it is now much faster. This will make it even easier to create new orders in Veeqo.

faster search.gif

For more information on how to create a new order check out This Guide

Avatar of authorMatt Warren
Improvement
3 years ago

Return/Refund Reasons

When creating a Return/Refund you can select a specific reason for the request. This is useful to quickly understand why a return/refund is being processed.

You can choose from the following options:

  • Buyers remorse
  • Checkout error
  • Faulty/damaged
  • Item missing
  • Item not as described
  • Late delivery
  • Lost in transit
  • Other
  • Returned by carrier
  • Wrong colour
  • Wrong Item received
  • Wrong size
    reasons.gif

For more information on how to process Returns/Refunds in Veeqo check out This Guide

Avatar of authorMatt Warren
Improvement
3 years ago

Hide Items That Aren't Returning/Refunding

Products will be hidden on a saved Returns/Refund if there is no expected stock return or refund quantity.

This makes it easier to see which items you’re actually expecting to be returned/refunded

zero.gif

For more information on creating a Return or Refund in Veeqo check out This Guide

Avatar of authorMatt Warren
new
3 years ago

Min, Max & Reorder Quantity Per Warehouse

Each product can have a different Min, Max and Reorder quantity at each warehouse. This is great if you tend to stock different amounts of the same item at each of your warehouses.

This figure will be used when generating a Purchase Order for the items and will help you order exactly what you need.

To adjust the amounts find the product from the Products page. If the product is a variant select the specific variant and the warehouse from the dropdown. Then enter the quantity.

minstock.gif

For more information on Purchase Orders check out This Guide

Avatar of authorMatt Warren
Improvement
3 years ago

Allocate Stock To Pending FBA Orders

To improve the accuracy of the available stock in inventory reports and prevent overselling Veeqo will now allocate stock to FBA orders that are still pending.

Amazon-FBA.png

For more information on getting started with Amazon FBA check out This Guide

Avatar of authorMatt Warren
Fix
3 years ago

Amazon FBM Stock Not Updating

When the same product is available as a Fulfilled By Amazon listing and the Fulfilled By Merchant listing is out of stock, Veeqo would not push stock changes to the Amazon FBM listing. This would result in available FBM stock not being visible to customers.

amazon-FBM-2.jpg

For more information on how to setup your Amazon store check out This Guide

Avatar of authorMatt Warren