When creating a Return/Refund you can select a specific reason for the request. This is useful to quickly understand why a return/refund is being processed.

You can choose from the following options:

• Buyers remorse
• Checkout error
• Faulty/damaged
• Item missing
• Item not as described
• Late delivery
• Lost in transit
• Other
• Returned by carrier
• Wrong colour
• Wrong Item received
• Wrong size
  
  

For more information on how to process Returns/Refunds in Veeqo check out This Guide