When manually selecting orders to pick on Android or the Veeqo Scanner you can now select all orders that match your currently applied filters. This makes it faster to select multiple orders instead of having to check each one individually.
For more information how manually selecting orders to pick on Android check out This Guide.
For a better shipping process of orders, starting Thursday August 19th Veeqo will import the "Deliver By" date for your available eBay orders.
Due date will be available on your order screen.
Ship on time with Veeqo!
We're working on some cool new improvements to picking on Android and iOS. On Android you'll soon you'll be able to:
iOS improvements will come a little later
In order to build the above features we've had to make some core changes to picking in Android. Most of these changes aren't visible, however there's some cosmetic changes you'll be able to see:
Picking was the most popular action on the Orders page. So we've moved the Create Order button into the extended menu in the top right corner of the Orders page
and replaced it with the Pick Orders button to make it quicker to start picking.
Choose Manually select orders to pick and you'll see the list of orders. By default you'll see all your Unpicked and Ready To Ship orders. Select from this list which orders you'd like to begin picking and hit Pick.
After selecting orders to pick on the Android device you can toggle between List or Card view when picking.
List View's useful if you haven't setup shelf locations or your products aren't organised in your warehouse by SKU or Title. In List View you can pick the products in your pick list in any order you like.
Card View is recommend once you've got shelf locations setup in Veeqo. Veeqo will automatically organise the products so you can pick them in the most efficient way.
For more detailed info on picking in Android check out This Guide
When using the Mergable filter to identify which orders can be packaged together some orders wouldn't be grouped next to each other. This issue occurred when trying to apply the Mergable filter on a view that has lots of orders in it.
We've improved the performance of this filter so that it can now be used on Views that contain up to X orders. If your current view contains more than 10,000 orders we recommend adding other filters such as Country to reduce the amount of orders.
For more information on how to use the Mergable filter check out the helpguide.
If you have bundle/kit products you can now scan the barcodes saved on the kit product or the contents when packing your orders. Previously you could only scan the bundle barcode instead of the individual items.
This will help reduce mistakes when packing bundle items so that the correct products are sent to the customer.
To turn on the Scan To Pack feature for all your users head to Settings>General and enable the option Force users to confirm products before allowing to ship.
For more information check out the Scan To Pack guide.
When an order has a very long delivery method it would be cut off making it hard to identify what option the customer selected at the checkout. This made it more difficult to accurately prioritise which orders should be picked, packed and shipped first.
Now we show the full delivery method on the orders table
When canceled orders are synced across to Xero they need to be manually cancelled. This takes up time to identify the cancelled orders so they can be closed
In the Xero settings in Veeqo you can now disable syncing across cancelled orders.
How To Set This Up
To stop cancelled Veeqo orders being synced across to Xero head to Settings>Accounting Integrations>Xero Preferences and under the Sales Invoice Settings tab choose No for Sync Cancelled Orders.
Any new Xero integration connect to Veeqo after June 2021 will automatically be set to not sync across cancelled orders.
For more information check out the Xero helpguide.
When viewing the products on the Ship Screen and the Order Summary some of the items would not show the correct default product image that has been saved. This only affected variant products, where the default images were different.
For more information on setting up your product images check out This Guide
Every time there is a tip included in your Shopify order, Veeqo would create a new product for it, causing a lot of dummy products. All the tips from Shopify will be recognized now and linked to one named “Tip” product in Veeqo. A tip product will have infinity stock and price changing with every order.
Apostrophe used to be imported from Etsy as ', everything was affected including product, listings and orders. Apostrophe will be synced as usual now.