Veeqo allowed you to ship using Royal Mails service "INTL BUS PARCELS TRACKED COUNTRY PRICED" without setting a weight. This would result in Royal Mail having to update your Royal Mail invoices to be charged correctly.

To avoid issues with billing Veeqo will prevent you from shipping without setting a weight.

For more information on Royal Mail check out This Guide

When attempting to get rates using Amazon Shipping some users were reporting that no rates were being returned. This was because the accounts were failing to automatically re-authorise with Amazon Shipping.

For more information on Amazon Shipping check out This Guide

UPS WorldWide Express Economy is a service that allows you to group multiple shipments going to the same country together. This can save you money if you frequently ship lots of items to the same destination.

Note: This service is only supported when using your own UPS account. It is not available using Veeqo's UPS Discounted Rates. It is also only supported when shipping individual orders and not on the bulk shipping screen.

For destinations that don't support paperless trade documents the DHL Express return label would fail to generate. To solve this we now use the following services as standard for any DHL Express return label created in Veeqo

• Domestic Returns - Cheapest service
• Europe Returns - Express Europe
• Worldwide returns - Express WorldWide

For more information on creating Returns labels in Veeqo using DHL Express check out This Guide.

Veeqo makes allocation more seamless.

By default, Veeqo now assumes retailers will ship goods allocated from the same warehouse in the same package.

Inventory will now automatically be added to one allocation per warehouse. This enables you to ship all goods in one package without the manual effort of changing allocations.

How does it work?

• If this applies to your business, no further action is required. Keep the checkbox checked (in red below) when allocating inventory to an order.
• If you would like to split a shipment across multiple packages, you can uncheck the checkbox. Please see this guide for more details.

For some carriers you can ship multiple parcels to the same customer for a cheaper rate than creating individual shipments.

For those who are already on the Saved Packages beta we are starting to role out the option to create these multi-piece shipments.

You'll be able to choose from any of the carrier or custom packages you have saved, or enter custom dimensions and weights for each additional package.

UPS shipments that have been created by bulk shipping are also included on the Carrier Report. This helps improve the accuracy of the report so you can gain better insights on how much your company is being charged by each carrier over time.

To check it out head to Reports>Carrier Shipments.

For more information on the Carrier Shipments report check out This Guide

When shipping some Amazon orders with Amazon Logistics (aka Buy Labels) the order would be marked as shipped but the label would not get generated. For these occasional orders the user would need to download the label from Amazon Seller Central, which added unnecessary delay to the shipping process.

For more information on Amazon Logistics check out This Guide

With the Saved Package Beta you can now set both the carriers service and a specific package using rules. Previously you could set one or the other.

This gives you more control over how your orders should be shipped which can prevent mistakes at the packing station.

Head to Settings>Rules to start creating your new shipping rule.

For more information on rules check out This Guide

DPD has the ability to change the dimension and weight limits for each customers contract. As this limit can be greater than standard DPD accounts we have now set the maximum weight and dimensions to match the maximum limits that DPD allows.

For more information on DPD check out This Guide