DHL Multi-Parcel

When shipping with DHL you can now create a single shipment with more than 2 parcels on single order shipping. Just fill out the details of your first package then hit the + icon below to add a new parcel.


For more information on using DHL with Veeqo check out the DHL Overview Guide

Include Additional Options On Order Export

Line Item Notes/Additional Options are included on the CSV export of orders. The field is labeled additional_options

Screen Shot 2018-04-20 at 09.19.59.png

For more information on what else is included on the CSV Export please check out This Guide

ParcelForce & Royal Mail Tracking

Aftership tracking has had issues showing shipping details for Royal Mail & ParcelForce. For orders shipped by these couriers the tracking information shown in Veeqo and emails sent to the customer will be tracked directly from the couriers tracking service.

Prevent Accidental Returns

When returning items for a shipped order an error is shown if you are attempting to return a quantity more than was originally ordered by the customer.

Kit Contents On Email Templates

It's now possible to include the kit contents on Veeqo's email templates. We include:

  • product_title
  • sellable_title
  • product_description
  • quantity

Just copy and paste the below onto your email template:

{% for line_item in line_items %}
  <strong>{{ line_item.product_title }}:</strong>
  {% for kit_content in line_item.contents %}
    {{ kit_content.product_title }} {{ kit_content.sellable_title }} (x {{ kit_content.quantity }})
  {% endfor %}
{% endfor %}

Support For Amazon Product Conditions

Sellers can list the exact same item on Amazon under different conditions e.g. New or Refurbished. Veeqo will now bring in a different listing for each condition.

Default Warehouse Filter

For any users that have a default warehouse chosen the following filters will automatically show orders relating to that warehouse only:

Waiting For Payment

Ready To Ship



You can select to include additional warehouses in the orders filter. But when you switch to another filter (e.g. Ready To Shipped to Waiting For Stock) then it will switch back to your default warehouse. Screen Shot 2018-04-04 at 08.42.04.png

For more information on how to set a default warehouse check out This Guide.

Customer/Internal Notes On Order Export

If a Customer Note or Employee Note has been entered on the order these will now be visible on the order export. You will find them in the following columns:

notes - contains the Employee Notes

customer_notes - contains the customers notes

Screen Shot 2018-03-26 at 09.16.06.png

For more information on the other available fields on the export please check out This Guide.

Custom Store Icons

You can now assign a custom short name to your stores icons. This makes it super easy to identify which stores your orders have been placed on if you have multiple stores of the same type. Screen Shot 2018-03-13 at 16.49.10.png

To select a short name for a store go to Settings>Stores and click on a store. Then go to the Edit tab and enter a 2 character Short Name for your store.

For more details check out This Guide

Amazon AU Link To Store

In Products>Listings there is an option to click onto a listing and then hit the View Listing On Amazon link. This should take you to view the product information on the relevant Amazon store. This has now been fixed for Amazon Australia. Screen Shot 2018-03-13 at 09.02.24.png

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