Multi-Piece Shipments - Saved Package Beta

For some carriers you can ship multiple parcels to the same customer for a cheaper rate than creating individual shipments.

For those who are already on the Saved Packages beta we are starting to role out the option to create these multi-piece shipments.

You'll be able to choose from any of the carrier or custom packages you have saved, or enter custom dimensions and weights for each additional package.

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Include USPS Bulk Shipping On Carrier Report

USPS shipments that have been created by bulk shipping are also included on the Carrier Report. This helps improve the accuracy of the report so you can gain better insights on how much your company is being charged by each carrier over time.

To check it out head to Reports>Carrier Shipments.

023-80bd5b825a69d2064379d125acb3f311325bb2d5.gif For more information on the Carrier Shipments report check out This Guide

APC Shipments Fail Without Mobile Number

APC Overnight use the mobile number of an order to update the customer with the latest tracking information. When attempting to ship an order that doesn't have a correctly formatted mobile number APC would be unable to create the shipping label at all.

To solve this Veeqo will check to make sure the phone number is in the correct mobile format. If a phone number is not in the mobile format we won't submit this when creating the APC shipment.

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For more information on shipping with APC Overnight in Veeqo check out This Guide

Include UPS Bulk Shipping On Carrier Report

UPS shipments that have been created by bulk shipping are also included on the Carrier Report. This helps improve the accuracy of the report so you can gain better insights on how much your company is being charged by each carrier over time.

To check it out head to Reports>Carrier Shipments.

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For more information on the Carrier Shipments report check out This Guide

Amazon Logistics Label Failing To Generate

When shipping some Amazon orders with Amazon Logistics (aka Buy Labels) the order would be marked as shipped but the label would not get generated. For these occasional orders the user would need to download the label from Amazon Seller Central, which added unnecessary delay to the shipping process.

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For more information on Amazon Logistics check out This Guide

Select Both Service & Package On Rules

With the Saved Package Beta you can now set both the carriers service and a specific package using rules. Previously you could set one or the other.

This gives you more control over how your orders should be shipped which can prevent mistakes at the packing station.

Head to Settings>Rules to start creating your new shipping rule.

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For more information on rules check out This Guide

DPD Volumetric Weight Restrictions

DPD has the ability to change the dimension and weight limits for each customers contract. As this limit can be greater than standard DPD accounts we have now set the maximum weight and dimensions to match the maximum limits that DPD allows.

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For more information on DPD check out This Guide

DPD UK Rules For Amazon Logistics

When shipping your Amazon orders with Amazon Logistics (aka Amazon Buy Labels) you can reduce mistakes and save time by setting up shipping rules. Previously the DPD UK services available with Amazon Logistics were not available in the rules, but now they are!

Head to **Settings>Rules **to start creating your Amazon Logistics shipping rules.

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For more information on Rules check out This Guide

DHL Express Shipping Issues With Long Product Titles

When shipping internationally with DHL Express Veeqo needs to provide the product titles. If your Veeqo product titles contained more than 75 characters DHL Express would not generate a shipping label.

To prevent shipping issues Veeqo will now submit the first 75 characters of the product title to DHL Express.

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For more information on DHL Express check out This Guide

Broken Yodel Tracking Link

When a customer clicked the link in the dispatch email to view the latest tracking info for their Yodel delivery it wouldn't load. We have now updated the link so that it will show the customer the correct tracking information for their order.

This will help reduce unnecessary customer queries asking for updates on their package. Meaning your customer support team can spend more time solving more important customer issues. 195eb3d1b979159597459cdfdb46e8c9.jpg

For more information on Yodel check out This Guide