Scanning Tote Didn't Show All Orders

When scanning a picked Tote at the Packing Station some orders weren't being displayed on the Orders page.

This happened when a packer was on a saved view that contained additional filters. If some of the orders in the scanned Tote didn't match these filters then they would not be shown.

When a Tote is scanned now any additional filters will be removed and the following will be set to ensure the maximum number of orders in the Tote will be shown:

  • Status: Ready To Ship or Waiting For Stock
  • Show 100 Orders per page

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For more information on how to Advanced Digital Picking with the Veeqo Scanner works check out This Guide

Unable To Select A Store On Manual Orders

When creating a new manual order some users weren't able to select a store from the dropdown. This prevented them from saving the new order.

Now any direct/phone or manual stores that you have enabled in Settings>Stores will be selectable.


For more information on creating orders in Veeqo check out This Guide

Incorrect Order Count On Picking Dashboard

When using Veeqo's Advanced Digital Picking feature you can delete open picking batches. You have the option to allow these orders to be picked again or to mark them as completed.

The Picking Dashboard was still using these completed orders to show the amount left to pick. This caused some confusion as their were no batches left to pick but the dashboard was reporting that there were some orders remaining.

When a batch has been deleted and marked as completed this will be reflected on the Picking Dashboard.

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For more information on how Advanced Digital Picking works with the Veeqo Scanner check out This Guide

Invoice With Yodel Shipping Label

You can now print an A4 Invoice or Packing Slip with a 195eb3d1b979159597459cdfdb46e8c9.jpg shipping label attached to the same document. This is great if you want to pack your orders without being in front of a computer.

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For more information on how to print these types of documents check out This Guide

Unable To Find Return With Search

When searching returns using the RN number some users were unable to find the matching return/refund. The search feature has been improved to handle accounts with a large number of returns.

To search returns head to Orders>Returns


For more information on creating Returns/Refunds in Veeqo check out This Guide

Import Product Notes

Include line item notes when creating orders by CSV. This can be useful if you fulfil personalised products.

When creating the CSV import use the additional_options column to add the notes.

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For more information on importing orders check out This Guide

Show Tags On Order History

To help provide more accountability for your teams you can now see which users have added or removed an order tag in the Order History.

Open up an order and click the History tab to see:

  • What tag was added/removed
  • Which team member made the change
  • When the tag was added/removed

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Automatically Set Package Presets

If you are taking part in the Saved Package Beta you can now start using Veeqo's powerful Order Rules feature you can now assign a particular package to the order. This can save you time as you no longer have to manually select the correct packaging every time you ship an order.

To get your rules setup go to Settings>Rules


For more information on Rules check out This Guide.

Pick Partially Allocated Orders

When using Veeqo's Advanced Digital Picking you can only pick fully allocated orders. However, some retailers have orders that contain a mixture of pre-order items and products that are ready to ship.

You can now set all your queues to include both partially allocated and fully allocated orders.

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If you would like to try it out please complete this form to apply to become a beta tester.

Incorrect Bin Locations On Picking List

If some of the products on a pick list don't have a bin location the template would sometimes add the bin location of another item from the list. This caused confusion during the picking process.

Now if a product doesn't contain a bin location it will have a blank bin location on the printed Picking List templates

For more information on picking in Veeqo check out This Guide