Importing Canceled orders from eBay

Our last optimization of order pulling from eBay includes new feature with pulling ‘Canceled’ orders. Starting today all of your ‘Canceled’ orders from eBay will be pulled and mapped to ‘Canceled’ orders on Veeqo. 

Amazon VAT changes when shipping to United Kingdom

Due to the UK government announcement starting January 1st 2021 Amazon is responsible for charging and collecting VAT for sales to the UK from overseas.

This means that for seller fulfilled shipments Amazon needs to add the address of the warehouse. 

Please make sure your warehouse details match both on Amazon & Veeqo before January 1st to avoid duplicate addresses created on your Amazon account.

Mandatory fields to match: 

  • Name
  • Address 1 
  • Address 2
  • City
  • State/Region
  • Post/zip code
  • Country code 
  • Phone number

Find more about it here.

Default Warehouse When Shipping

When shipping an individual order that has some products allocated to more than one warehouse it can cause confusion at the packing station. Sometimes packers who are in a rush accidentally ship the items for the wrong warehouse, or they have to slow down and double check every order before shipping

 Now when you go to ship an order the users Default Warehouse for that order will load first. Meaning your packers can work fast with the confidence that they are shipping the right part of the order.



To set the default warehouse for your users go to Settings>Users. Edit the user and choose the warehouse from the Default Warehouse option.

For more information on setting Default warehouses check out This Guide

Automatically Create Royal Mail Manifests

Sometimes it's easy to forget to create Royal Mail manifests, especially if you've already created one for orders shipped earlier that day!

Veeqo will now take care of this by automatically creating Royal Mail manifests at 11pm every day. This way you can be reassured that these un-manifested packages won't get lost or delayed as they make their way to your customers.

For more information on Royal Mail check out This Guide.


UPS WorldWide Economy Express

UPS WorldWide Express Economy is a service that allows you to group multiple shipments going to the same country together. This can save you money if you frequently ship lots of items to the same destination.

Note: This service is only supported when using your own UPS account. It is not available using Veeqo's UPS Discounted Rates. It is also only supported when shipping individual orders and not on the bulk shipping screen.


For more information on how to setup this service and start shipping check out This Guide

DPD UK Rules For Amazon Logistics

When shipping your Amazon orders with Amazon Logistics (aka Amazon Buy Labels) you can reduce mistakes and save time by setting up shipping rules. Previously the DPD UK services available with Amazon Logistics were not available in the rules, but now they are!

Head to **Settings>Rules **to start creating your Amazon Logistics shipping rules.

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For more information on Rules check out This Guide

Send Customers APC Tracking Updates By Text

APC can now directly message customers with tracking updates when an order is shipped in Veeqo. Just make sure that the customer has a mobile number set and APC will provide them with the relevant updates, which can help you provide a better delivery experience to your customers.

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For more information on APC check out This Guide

Picked By Filter

Easily find orders that a specific team mate has picked using the Picked By filter. When manually creating picking batches you can easily find the items you’ve picked, making it faster to pack.

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For more information on other filters available check out This Guide

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