Sometimes customers can enter their address incorrectly when creating their orders. If the parcel has got lost on its way to the customer you can now re-ship the items and edit the address all at the same time.

From the Order Summary find the Shipment and hit the Re-Ship Icon. Choose Select Items To Be Re-Shipped Later and enter the quantity you want to re-ship. Check the option Change Shipping Address then make any edits to the address before hitting Book Reshipment.

For more information on how to re-ship your part of your orders check out This Guide