@Mentions For Internal Notes
Type @ when creating an Internal Note on an order and Veeqo will suggest team members you can @mention. Once the note is created they’ll get an email and a notification with a handy link to jump straight to that order in Veeqo.
You might find @mentions useful when:
- Updating the warehouse team of an order edit - To prevent last minute order changes going unnoticed you can @mention a member of the warehouse team.
- Asking a manager to authorize a refund - The Internal Notes are added to an orders history. So at any point in the future you can go back and check that a refund was authorised.
For more information check out This Guide