a week ago
(US) New Feature: Reship
Send a replacement shipment directly from the original order when a package is lost, damaged, or misdelivered.
What's new:
- Reship from the original order: The replacement links automatically to the original, keeping your history clean and easy to trace
- Original order stays intact: Your tracking and shipment details are preserved
- Stock adjusts automatically: Inventory updates when you create the reship
- Partial reships: Only resend the items you need to
How to access:
Visit the Shipped page → Click the dropdown under Actions → Select Reship → Click Next