Unable To Create New Manual Orders

For some users that signed up to the Free Trial from the Shopify App Store they were unable to save new direct orders in Veeqo. This was a result of some minor changes that were required to make it easier to setup Veeqo directly from the Shopify App Store.

If you have a Veeqo account that was created by the Shopify App Store you will now be able to create your new direct orders.

For more information on how to create new orders directly in Veeqo check out this guide.

Automatically Close Actions Menu

After performing an action on a set of orders the menu would not automatically close. This resulted in an unnecessary click every time you wanted to work on your next set of orders.


This is no longer required as the menu will automatically hide once you have performed an action such as Print, Ship, Export etc


Re-Shipping Without Any Items

With the Re-Ship feature you can quickly set how many of each items you need to re-ship to a customer. The feature made it possible to create a re-shipment without any items. This caused some orders to stay in Ready To Ship and would need a member of the support team to remove the allocation.

Now an error is shown to prevent these accidental re-shipments being made


Renaming of Backlog in Picking Dashboard

To help make the Picking Dashboard more easier to understand we have renamed "Backlog" to "at the start of the working day". This number shows the total number of products that were needing to be picked. It includes any products that were still not picked from the previous day

For more information on using the Picking Dashboard check out This Helpguide.

Export only selected products

 

Choose to export only specific product variants on the Inventory Page, instead of waiting for your entire product catalog to be downloaded. Because the file size is smaller, your export will also be ready much faster. 

There are several export options: 

  • Only export selected variants
  • Only export variants on the current page
  • Only export all variants in the current filter
  • Export all variants 

This feature is available on the new Inventory Page, which we’re currently hard at work building. If you’re interested in participating in the beta, please click here.

Faster bulk shipping

Bulk creating shipping labels will now be faster and substantially faster if your orders contain multiple products and bundle products.

We have moved calculating inventory qty levels to be asynchronous when shipping to enable this speed boost, which means it might take a few seconds to the inventory move from "committed" to "actual" but this will not impact your available inventory levels.

Closing partially refunded orders on Shopify

If you create a partial refund for an order on Shopify and ship it later on Veeqo, it won’t update a status on Shopify, which might lead for an order to be missed. You will now receive a notification from Veeqo in such cases that will remind you to visit Shopify and close an order there.

Ship Wholesale Orders Without Phone Numbers

Some carriers require a phone number before they will generate a shipping label. Many wholesale orders don't have a specific phone number for the delivery address. In these cases we will now use the contact customers phone number. This means you will now be able to create your shipping labels for these orders without having to edit the delivery address first.

For details on how to create Wholesale orders check out This Guide.

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